Back to DestiCab Ride
1. When you can get a refund
If you were overcharged, charged for a ride that did not happen, or charged a wait fee in error, you can ask for a refund.
2. How to ask
Email admin@desticab.com within 14 days of the ride with the date, pickup, drop-off and amount paid.
3. What happens next
We check the ride record with the fleet and reply within 7 working days. Approved refunds are paid back the same way you paid, where possible.